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About Us
At The Portfolio Store we specialise in presentation and display products and provide a comprehensive range of presentation portfolios, display books and archival storage boxes as well as the sleeves and carry bags to go with them.
Whether you need a top of the range professional leather display portfolio or something more affordable we have the portfolio for you and will deliver direct to your door.
At The Portfolio Store we sell a comprehensive selection of portfolios and display books as well as archival storage, carry bags and sleeves.
Since we specialise in presentation and display products we have the kind of broad range that can cater to everyone from photographers, graphic designers and illustrators to students and traditional artists, and the specialist knowledge you can rely on. |
Making A Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept credit card payment only. We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information over the Internet or on some occasions over the telephone.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. |
Shipping And Handling
Delivery is free for all orders over £50.00 and £4.50 for all other orders.
These charges include VAT at 17.5%
Most orders should be delivered in 2 to 3 working days.
If an item is out of stock or is likely to take longer to deliver, we will contact you via email to let you know exactly what is going on.
Please note: If your delivery address is classified within the Scottish Islands, Northern Ireland or the Channel Islands, there may be an extra charge depending upon the size of the parcel. For larger and heavier items, we will have to use a Courier for which there will be an extra charge. We will contact you to confirm this extra charge before charging your credit card.
Unfortunately at present we can only deliver to addresses on the UK Mainland.
It is your obligation to enter the correct delivery address at the time of ordering. If you enter the wrong address, we are not obliged to re-send the order to the correct address at our expense. The delivery address cannot be changed once the order has been shipped.
In order to confirm that an order shipped has been lost, we must wait 5 working days from date of dispatch before resending or refunding the cost of the order, subject to the discretion of Portfolio Store. |
Back Orders
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
Tax Charges
For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free. |
Credit Card Security
When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are processed by a third party Payment Service Provider. No one either at The Portfolio Store or at the Payment Service Provider will ever see your card details and they are not held in clear text in any location.
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Warranties
The Website Owner makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website, the information contained on the website, your or your company's personal information or material and information transmitted over our system.
Disclaimer of Liability
The Website Owner and its directors, shareholders and associated persons shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, your or your company's personal information or material and information transmitted over our system. In particular, neither the Website Owner nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any share price information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof. |
Reaching Us
Email:
info@portfolio-store.co.uk
Telephone:
0845 603 9364
9:00am to 5:30pm on weekdays but is closed on weekends, public and bank holidays.
Registered Address: (Please not that this premises cannot receive customers)
The Portfolio Store
2 Western Avenue Business Park,
Mansfield Road
London W3 0BZ
VAT Number GB 532 4816 54 |
Privacy Policy The Portfolio Store do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' (in Internet Explorer) and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes. |
Returns Policy
We deliver everything we stock direct to your door, and all products come with a 30 day guarantee.
It is your responsibility to contact Portfolio Store by email or phone to advise us of your intention to return or exchange any item(s) within 7 days of receipt of them. After this date, it falls solely within the discretion of Portfolio Store if a return or exchange will be accepted.
If the item(s) are no longer required or is an unwanted gift, you should notify the Portfolio Store within 7 days from date of dispatch. Requests to return no longer required or unwanted gifts after 7 days from date of dispatch are conditional upon circumstances.
It is your responsibility to adequately package and resend the items back to Portfolio Store address within 28 days, These goods will be returned at your own expense.
If your order qualified for free delivery and you are returning your goods for reasons other than faults or damage, we reserve the right to deduct up to £10 from your refund to cover our delivery charges. You will be informed of this deduction before it is done.
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm |
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